Payment & Billing
Quick and easy answers to all of your payment and billing questions!
What Is The LLC Name On My Receipt?
Recognizing Your Charge. Just a heads up — you may see Cheeseboarder LLC appear on your receipt or bank statement when you place an order with us. Don't worry, this is completely normal! Cheeseboarder LLC is our legally registered business name, and
My Payment Did Not Go Through?
Having Trouble Placing Your Order Online?. We're so sorry to hear you're running into some difficulties — let's get this fixed for you! Here are a few quick steps that usually do the trick:. Still having trouble? We're always happy to help! Give us a
Do You Charge Sales Tax?
Tax is calculated based on your delivery address and displayed at checkout — so there's no surprises!
I Think I Was Double Charged?
Seeing Two Charges on Your Account?. We completely understand how concerning that can look, and we want to put your mind at ease right away!. Rest assured, you have not been charged twice! What you're seeing is a completely normal temporary authoriza
I Did Not Get An Email Confirmation
Didn't Receive an Order Confirmation Email?. No worries — let's figure this out together! There are a couple of reasons this may have happened:. If money has been withdrawn from your account and you still haven't received a confirmation, we want to