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I Did Not Get An Email ConfirmationUpdated 4 hours ago

Didn't Receive an Order Confirmation Email? 

No worries — let's figure this out together!  There are a couple of reasons this may have happened:

  • Your order may not have been completed successfully, or
  • There may be a small typo in your email address — it happens more often than you'd think, and sometimes it's just one digit off! 

If money has been withdrawn from your account and you still haven't received a confirmation, we want to help get to the bottom of this right away!

To look up your order on our end, please email us at [email protected] with the following information:

  • 💰 The exact dollar amount charged to your account
  • 👤 Your first and last name
  • 🎁 Your recipient's name
  • 📅 The date and time of the charge
  • :identification_card: Last 4 digits of the card used
  • Any other details you can share about your order

The more information you can provide, the better we'll be able to track things down for you on our end and get everything sorted out! Our team will investigate and be in touch as soon as possible.

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